REFUND AND RETURNS POLICY Thank you for choosing ytircy.com. We are committed to ensuring that you are completely satisfied with our products. Below is a detailed description of our refund and return policy: Return conditions ●Return period: You have 30 days to return the product from the date you receive it. ●Product condition: Returned merchandise must be unused and in original packaging. ●Proof of purchase: Proof of purchase, such as an order number or purchase receipt, must be provided when returning items. Non-returnable items Please note that the following product types are not subject to the return policy: ●Open software product ●Customized products ●Personal care products ●Gift card ●Downloaded digital content Return process To initiate the return process, please follow these steps:
Contact customer service: Please contact our customer service team via our email or phone and provide your order details and reason for return.
Obtain Return Authorization: Upon approval, we will provide an authorization number for your return request.
Packing returned goods: Please pack the goods together with the original packaging and all accessories, and make sure the packaging is safe.
Mail the goods: Mail the goods to the return address we provide. Please keep your mailing receipt for tracking purposes.
Receiving and processing refunds: Once the returned items are received and inspected, we will process your refund within 5 to 7 business days. Refund method ●Refund from original payment method: Refund will be made through your original payment method. ●Credit in-store: Where applicable, we may also provide in-store credit in lieu of a refund. Exchange policy If you require an exchange, please indicate this when returning the item. All exchanges are subject to stock availability.
